Build
Replace repeated document, spreadsheet, or manual work with a maintainable tool.
Start with a workflow map and build scope.
Document automationLaboratory and operational systems
LIMS consulting, instrument integrations, and managed support for the systems your lab inherited—led by a senior engineer from first map to maintained production. We also build and operate software, automation, and infrastructure for broader engineering needs.
Start with the system you have. The first call confirms fit and the next step.

Route the problem
CTM scopes work around the problem at hand, whether it calls for software, clearer ownership, or a safer support path.
Replace repeated document, spreadsheet, or manual work with a maintainable tool.
Start with a workflow map and build scope.
Document automationReduce support, backup, and change risk in an inherited or aging LIMS.
Start with a read-only recovery assessment.
Stabilization serviceStop re-keying data and building recurring reports by hand.
Start by mapping the systems, owners, and failure paths.
Integration workPut monitoring, maintenance, and support around a private app or lab system.
Start with an operations and support check.
Managed operationsAccountability
Know who leads the work, what CTM will deliver, and who owns each decision.
Founder-led delivery
Petie leads CTM's work across lab informatics, integrations, infrastructure, and software operations.
About CTMManaged product
A managed LIMS product for testing labs, with implementation responsibilities established before work begins.
How CTM works
Work moves through four clear stages.
Document the workflow, systems, owners, risks, and decisions.
Configure, automate, migrate, or connect the agreed work.
Set runbooks, monitoring, backups, support, and handoff.
Prioritize changes based on use and support needs.
The handoff
The first call confirms fit and whether a paid assessment should come next.
Before you send anything: Do not include credentials, regulated records, production exports, or client-sensitive material.
Start with fit, not a production export. In the first conversation, describe the lab or operating context, one workflow or systems problem, the current tools, the outcome you need, and who owns the decision. Share only sanitized diagrams, field lists, blank templates, or redacted error examples if they are needed; do not send credentials, regulated records, client-identifying material, or production exports.
CTM uses that context to identify the systems and handoffs to inspect, surface assumptions and evidence gaps, and recommend a bounded next step. The decision deliverable is a written scope for an assessment or implementation—or a clear statement that the fit is not established. A paid assessment is separate work: its questions, access, evidence, deliverables, exclusions, and fee are agreed in writing before it begins. No implementation or production change is implied by the first call.
If the parties agree on a scoped next step, CTM provides a written proposal covering the selected service lane (assessment, stabilization, integration, implementation, or managed support), objective and boundaries, inputs and access, deliverables and acceptance evidence, dependencies, exclusions, commercial terms, and follow-up owner. Pricing and timing are set for that scope, not assumed here.