Laboratory and operational systems

Your lab’s systems, finally owned.

LIMS consulting, instrument integrations, and managed support for the systems your lab inherited—led by a senior engineer from first map to maintained production. We also build and operate software, automation, and infrastructure for broader engineering needs.

Start with the system you have. The first call confirms fit and the next step.

Clearline LIMSManaged product
Clearline LIMS daily overview with synthetic sample data and an agent preparing a review brief
Clearline LIMS, built and operated by CTM. Shown with synthetic sample data.

Route the problem

Choose the problem to solve.

CTM scopes work around the problem at hand, whether it calls for software, clearer ownership, or a safer support path.

Build

Replace repeated document, spreadsheet, or manual work with a maintainable tool.

Start with a workflow map and build scope.

Document automation

Stabilize

Reduce support, backup, and change risk in an inherited or aging LIMS.

Start with a read-only recovery assessment.

Stabilization service

Integrate

Stop re-keying data and building recurring reports by hand.

Start by mapping the systems, owners, and failure paths.

Integration work

Operate

Put monitoring, maintenance, and support around a private app or lab system.

Start with an operations and support check.

Managed operations

Accountability

Senior judgment stays close to the work.

Know who leads the work, what CTM will deliver, and who owns each decision.

Founder-led delivery

Petie Clark, Founder + Principal

Petie leads CTM's work across lab informatics, integrations, infrastructure, and software operations.

About CTM
  • 01Chosen by a multi-laboratory water-testing group. Clearline LIMS under a multi-year agreement.
  • 022 laboratories · 75 users in production. Architected, migrated, and operated by CTM.
  • 03New environments in under an hour. Down from about a week, after standardizing provisioning.

Managed product

Clearline LIMS is one part of CTM’s systems work.

A managed LIMS product for testing labs, with implementation responsibilities established before work begins.

Product
Clearline LIMS
Work around it
Migration, reporting, validation, training, and ongoing operations

How CTM works

From system map to ongoing support.

Work moves through four clear stages.

01 · MAP

Map

Document the workflow, systems, owners, risks, and decisions.

02 · BUILD

Build

Configure, automate, migrate, or connect the agreed work.

03 · OPERATE

Operate

Set runbooks, monitoring, backups, support, and handoff.

04 · IMPROVE

Improve

Prioritize changes based on use and support needs.

The handoff

Bring the system problem.

The first call confirms fit and whether a paid assessment should come next.

Useful to bring

  • The workflow that is slowing down.
  • The systems, documents, and people involved.
  • The decision or deadline ahead.

Before you send anything: Do not include credentials, regulated records, production exports, or client-sensitive material.

What happens after a systems review request

Start with fit, not a production export. In the first conversation, describe the lab or operating context, one workflow or systems problem, the current tools, the outcome you need, and who owns the decision. Share only sanitized diagrams, field lists, blank templates, or redacted error examples if they are needed; do not send credentials, regulated records, client-identifying material, or production exports.

CTM uses that context to identify the systems and handoffs to inspect, surface assumptions and evidence gaps, and recommend a bounded next step. The decision deliverable is a written scope for an assessment or implementation—or a clear statement that the fit is not established. A paid assessment is separate work: its questions, access, evidence, deliverables, exclusions, and fee are agreed in writing before it begins. No implementation or production change is implied by the first call.

If the parties agree on a scoped next step, CTM provides a written proposal covering the selected service lane (assessment, stabilization, integration, implementation, or managed support), objective and boundaries, inputs and access, deliverables and acceptance evidence, dependencies, exclusions, commercial terms, and follow-up owner. Pricing and timing are set for that scope, not assumed here.