Workflow map
A plain-language view of how work and information move.
Systems audit
Get a decision-ready view before a risky build.
CTM reviews the workflow, documents, systems, ownership, and support risks that shape the next useful investment.
Outputs
A small engagement with concrete artifacts
Risk notes
Known ownership, access, backup, hosting, and dependency risks.
Document review
High-friction forms, reports, labels, workbooks, and exports.
Ranked next steps
Smaller fixes, larger work, and items that should wait.