A Multi-Location Environmental Testing Lab
How an environmental testing laboratory recovered from a critical data loss, modernized their entire technology stack, and built a foundation for growth.
Data Loss Threatened the Business
This multi-location environmental testing lab serves municipal, industrial, and commercial clients. When a critical system failure resulted in significant data loss, years of laboratory records were at risk — including compliance documentation required by regulators.
The Stakes Were High
- •Years of historical laboratory data at risk of permanent loss
- •Compliance records needed for regulatory audits and certifications
- •Daily operations disrupted — client work was being delayed
- •Existing IT support unable to recover the data
Emergency Recovery, Then a Complete Rebuild
CTM was brought in to handle the emergency. We didn't just recover the data — we rebuilt the lab's entire technology foundation to ensure it would never happen again.
Emergency Data Recovery
LIMS Implementation
Infrastructure Modernization
From Crisis to Confidence
Critical data successfully recovered
LIMS replacing manual processes
Monitored infrastructure with DR plan
Managed services partnership
The Bigger Picture
What started as an emergency data recovery became a transformative technology partnership. This lab now operates on a modern, reliable technology stack with automated backups, monitoring, and a disaster recovery plan — ensuring they'll never face the same crisis again. CTM continues to provide managed services, keeping their systems running and evolving as the lab grows.
Don't Wait for a Crisis
Whether you need emergency help or proactive modernization, we're here to make your lab's technology bulletproof.